Adding a User

Adding a User

Looking to Import your user database? Please Click Here for more information about importing and exporting users via CSV file.  

  1. First, log in to the Black Pearl Mail App: https://admin.blackpearlmail.com/
  2. Once logged in, navigate to the “People” icon in the top navigation bar


  1. On the upper right-hand side click “Add User”


  1. Now the below screen will appear: 


  1. The minimum you will need to add before you can save a user is their Name and Email Address.
  1. You can add the signature details for a user here. It is also possible to enter details such as Address and Social media links at the group level, see this article for more information on where these are entered.
If a field has information entered in the user profile this will overwrite the group-level details. This is so that if someone in the group has different information you can still have them in the group, allowing control over which signature they get while still allowing them to have their own signature information. 
  1. Once you have completed adding the person’s details click the save button.


  1. Where the save button was you will now see a new set of options
  2. This now enables you to turn on the person's signature, to do this just click the “Turn on Signature” slider.


Please allow up to 2 minutes for the changes to roll out and be updated

    • Related Articles

    • People Tab Overview

      The People Tab is where you can add, edit, manage, and delete users. Once signed into your account (https://admin.blackpearlmail.com/) navigate to the People section of your account. Across the top of the page there are the following. Search: Here ...
    • People Search Functionality

      Looking to add a user manually? Please Click Here for more information about adding a user. First, log in to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar. You will now see a “Search” ...
    • Editing User Details

      Looking to add a user? Please Click Here for more information about adding a user. First, log in to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar You will now see a list of all your ...
    • Adding or Editing a Profile Picture for a User

      Looking to add your company logo as the profile picture? Please Click Here for more information about adding the company logo as the profile picture. To add a profile picture to a user, go to the People Tab, and select the user. Click “Update" at the ...
    • Removing a User

      First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar You will now see a list of all your users. To remove a user, click on the “Remove” button to the far right of their name A ...